Murray, Utah · IICRC certified · 24/7

Water damage restoration in Murray. We get it out fast.

On-site in 60 minutes. We extract, dry, and rebuild. We handle your insurance claim from first call to final invoice. IICRC-certified crews, twenty-five years on Utah homes.

Call (801) 922-9130 Free inspection

IICRC Certified 25 Years in Utah Direct Insurance Billing 4.9 ★ · 600+ Google Reviews

~30min

From our shop to Murray

0 Minute response

0+ Utah homes restored

3–5 Day average dry-out

0% Restored to IICRC S500

Water damage in Murray, UT

Murray's older homes have aging plumbing that won't wait.

Murray is one of the Salt Lake Valley's truly established suburbs: a city with deep roots, a distinct identity, and housing stock that tells the story of Salt Lake County's post-war development. The homes here range from modest 1950s and 60s ranch houses to larger 1970s and 80s properties, with Murray Park and the Fashion Place Mall corridor anchoring the city's civic identity. It's the kind of place where people have often lived for decades, and that continuity comes with aging homes that have original plumbing systems still in service.

Murray has its own independent utility infrastructure (Murray City Power and municipal water), which is worth knowing when something goes wrong. The city's water system has been maintained for decades, but the private supply lines and laterals on individual properties are the homeowner's responsibility, and many of them date to original construction. Galvanized supply pipes in Murray's older homes are a significant and ongoing water damage risk, and the sewer system has its own aging challenges separate from Salt Lake County's network.

Quality Restoration has been serving Murray homeowners since 2001. Water damage restoration in Murray is a routine part of our work, and we know the housing stock here well enough to find the moisture that isn't obvious from the surface.

Response time to Murray

~30 minutes from our Springville shop

Salt Lake Valley coverage, 24 hours a day

Most common Murray water damage

Galvanized plumbing failures & aging mechanical systems

1950s–80s homes are at or past the end of their original plumbing lifespan

Insurance

We bill your carrier directly

We handle the claim. Most homeowners pay deductible only

Serving Murray since

2001, over 25 years

Locally owned by Shelton and Nate in Springville, UT

What we see in Murray

Common water damage risks in Murray homes.

Murray's post-war housing stock creates specific failure patterns. Here's what we respond to most often in Murray's established neighborhoods.

Original galvanized plumbing in 1950s–70s homes

Murray's dominant housing era means a high percentage of homes with galvanized steel supply lines that are now 50–70 years old. These pipes corrode internally, sometimes for years before failing, and when they go, often at a joint or elbow, they can release water rapidly into walls, ceilings, and flooring. Declining water pressure in a Murray home is often an early warning sign.

Aging water heaters and mechanical equipment

A water heater from 2005 in a Murray utility room is now 20 years old, past the typical tank lifespan. Older water heaters and outdated mechanical connections represent major risk in Murray homes. Tank failures are sudden and can release significant water into utility rooms, adjacent spaces, and lower floors. We respond to water heater flooding calls in Murray regularly.

Sewer system backups

Murray City's older sewer infrastructure and private sewer laterals from the mid-20th century are subject to cracking, root intrusion, and settling. Sewer backups introduce contaminated water into the home and require immediate professional response with appropriate protocols. We see sewer backup calls in Murray throughout the year. This is not a clean-water situation..

Basement flooding in older homes

Murray's post-war housing stock has full basements, some finished and some unfinished. Older waterproofing, aging drain tile systems, and original foundation walls can allow groundwater intrusion during heavy precipitation or snowmelt. Window well flooding is also common in Murray's older homes when drain systems are clogged with years of debris accumulation.

Appliance and fixture failures in original kitchens

Many Murray homeowners are original or long-term owners who haven't fully updated their homes. Original kitchen and bathroom plumbing connections (under-sink supply lines, dishwasher connections, toilet fill assemblies) can fail after decades of service. These failures are often slow and go unnoticed until significant damage has accumulated inside walls and under flooring.

Light industrial adjacent drainage

Murray has a mix of residential and light industrial areas, and homes near commercial properties occasionally deal with drainage patterns affected by adjacent lot development. Water that runs off commercial parking lots or roofs can concentrate at residential property lines in ways that increase flooding risk, particularly during heavy rainstorms or snowmelt events.

Why Murray chooses Quality Restoration

Local crews, real response.

Murray homeowners tend to be practical people who want a job done right without games. That's how we approach our work too. We've been in business since 2001, and we've built our reputation in the Salt Lake Valley by being straight with homeowners about what the job requires, drying things properly, and completing the work we promise. We're not a franchise or a call center operation. We don't inflate damage assessments and we don't leave jobs half-finished.

We handle insurance claims directly, work with Murray City's specific utility context when relevant, and are available 24/7 for emergency response. We can typically be on-site in Murray within 60 minutes of your call. Call (801) 922-9130 any time: day, night, or weekends.

Our 6-step process

How water damage restoration actually works in Murray.

You call (801) 922-9130 and reach a real person. We ask the key questions and dispatch immediately. Within 60 minutes, a crew is at your Murray home, often closer to 30.

Step 01

Emergency response & inspection

We're available 24/7 and typically on-site in Murray within 60 minutes. We begin with a complete assessment using thermal imaging cameras and moisture meters. Murray's 1950s and 60s ranch houses have specific characteristics worth noting: galvanized pipe failures in these homes often release water at wall height, and it runs down inside the wall cavity to the bottom plate and into the subfloor. What looks like a small wet spot can have significantly more moisture below. We find it before we set up equipment.

~30 min to Murray · 24/7 including holidays

Step 02

Water removal & extraction

Commercial-grade pumps and truck-mounted extractors remove standing water from floors, carpets, and walls immediately. The moisture map from our inspection guides equipment setup and tells us where demo might be necessary. In Murray's older homes, water often travels further than expected through the original framing. The faster water is removed, the less structural damage your home sustains.

Truck-mount extractors · 50× faster than a wet-vac

Step 03

Drying & dehumidification

Industrial air movers and LGR dehumidifiers run continuously for 3–5 days. Murray's older construction (original framing, older insulation, denser wall assemblies) can hold moisture longer than newer builds. We don't pull equipment early. We keep monitoring until readings confirm complete dryness to IICRC S500 standard. Not "looks dry." Dry to spec.

3–5 days average · monitored daily

Step 04

Cleanup, sanitizing & demo

EPA-registered antimicrobials are applied to all affected surfaces. Unsalvageable drywall, flooring, and insulation are removed safely. Everything is documented for your insurance claim. We document the cause of damage clearly: whether a galvanized pipe failure, a sewer backup, or exterior water intrusion, because the cause affects coverage and your adjuster needs to understand what they're dealing with.

EPA antimicrobials · full photo documentation

Step 05

Repairs & full restoration

We rebuild everything back to pre-loss condition: drywall, flooring, baseboards, cabinetry, trim, and paint. Same crew that started the job finishes it. One point of contact, no handoffs. You work with us through the whole process, start to finish, in your Murray home.

1–3 weeks typical rebuild · same crew, start to finish

Step 06

Insurance documentation & support

We provide detailed records, photos, and damage reports, and work directly with your adjuster. We handle the paperwork and the calls so you're not acting as the middleman between us and your insurance company. Most Murray homeowners pay only their deductible.

You pay: deductible only · we bill your carrier directly

What Murray homeowners should know

The honest answers about water damage in established homes.

Questions we hear regularly from Murray homeowners, answered directly.

DIY or professional? Here's how to decide.

The honest answer: it depends on scope. A small supply line drip caught immediately, with water confined to a small surface area and not inside walls, might be manageable with thorough drying and monitoring. But in Murray's older homes, "small" water events are often less contained than they appear. Original plaster walls, dense insulation, and decades-old framing absorb water differently than modern construction.

Any event where water is inside walls, under flooring, or involves sewage requires professional response. The cost of not calling when you should have almost always exceeds the cost of the professional service. Mold remediation in a Murray home costs significantly more than prompt water damage drying. If you're not sure, call us and describe what you're seeing. We'll give you an honest assessment.

Why Murray's older homes need the fastest response.

Murray homeowners sometimes assume that because the house has survived 60 years, it's inherently durable. That's true in many ways. But aging infrastructure means that when a failure happens, water can travel through the home in ways that aren't obvious from the surface. Original framing with decades of microfractures, older insulation that holds moisture, and crawlspace or basement conditions that have accumulated humidity over the years all create environments where mold can take hold quickly.

The most cost-effective approach is fast response. The longer water sits in an older Murray home, the more materials absorb it, the more the scope of necessary repairs expands, and the more likely mold becomes. Calling us immediately when you discover a water event, rather than waiting to see if it dries out, consistently leads to better outcomes at lower cost. We're available 24/7 at (801) 922-9130.

Working with your insurance

We talk to the adjuster, so you don't have to.

Murray homeowners can generally expect that water damage from burst pipes, water heater failures, and appliance malfunctions is covered as sudden and accidental damage. We handle most of the claim process directly so you don't have to.

We document the damage thoroughly from the moment we arrive, provide a complete project file to your adjuster, and communicate with the carrier directly. The documentation we provide (moisture maps, photo records, daily drying logs) is exactly what Murray adjusters and insurance carriers need to process claims efficiently. We're careful to document the cause of the damage clearly, because the cause affects coverage.

One note specific to Murray: because the city has its own municipal utilities, any situation involving Murray City's main lines versus the private lateral on your property needs to be documented carefully. In most cases, damage from your private plumbing is your homeowner's insurance responsibility. Damage originating from a failure in Murray City's infrastructure may involve the city's liability. We document the origin clearly so this question can be resolved accurately. For water damage in Murray, call (801) 922-9130 any time.

Additional services in Murray

Water damage isn't the only thing we handle.

Full-service restoration for Murray homeowners: mold, fire and smoke, and sewage cleanup.

Mold removal and remediation

Mold Remediation in Murray

Murray's older housing stock (original wall cavities, older insulation, and decades of humidity cycling) is a prime environment for mold when moisture intrusion occurs or has gone undetected. We provide full mold inspection, professional remediation, and clearance testing throughout Murray. Older homes that have had any water events over the years are good candidates for a professional mold assessment, particularly before any renovation work uncovers hidden growth.

Fire and smoke damage restoration

Fire & Smoke Damage Restoration in Murray

Kitchen fires, electrical fires, and dryer fires are the most common fire damage calls we receive in Murray. Smoke and soot from even a small kitchen fire can affect the entire home through the HVAC system, and in an older home with original ductwork smoke can travel into wall cavities and areas far from the fire itself. The odor that results requires professional treatment to fully eliminate. We handle fire and smoke damage restoration throughout Murray, from emergency response through final rebuild.

Sewer backup cleanup

Sewage Cleanup & Biohazard Restoration in Murray

Sewage backups require a completely different response than clean water events. Murray's aging sewer laterals make backup events a real risk, and contaminated water is a health hazard that can't be handled with standard drying equipment. We provide professional sewage extraction, decontamination, and restoration throughout Murray, using proper containment and EPA-registered disinfectants. If you're dealing with a sewage backup or drain overflow, don't attempt to clean it up yourself. Call us immediately at (801) 922-9130.

We also handle

Reconstruction Asbestos Removal Roofing Remodeling Carpet Cleaning

Every part of Murray

We serve all of Murray (84107 & 84123).

From Murray Park to the Fashion Place corridor to the quiet residential streets of east and west Murray, we respond throughout the city 24/7.

Murray Park neighborhood (84107)

Fashion Place corridor

East Murray (1300 E corridor)

West Murray residential (84107)

Murray TRAX corridor

Vine Street & State Street homes

Murray / Taylorsville border (84123)

Murray / Midvale border area

Also serving Murray's neighbors

We serve every city surrounding Murray.

Same crew, same 60-minute response, same IICRC standard across all of Salt Lake County.

Salt Lake City Taylorsville Midvale Sandy South Salt Lake West Jordan South Jordan Cottonwood Heights

See all Utah, Salt Lake, Wasatch & Summit County cities we serve →

What Utah homeowners say

600+ five-star reviews, and counting.

Real words from real Utah homeowners on real water damage jobs.

Old galvanized pipe in the wall failed and soaked into the basement ceiling. They were here in about 30 minutes, found moisture in three areas we couldn't see, and had everything dried out and rebuilt within two weeks. Insurance paid everything above our deductible.

David M.

Murray, UT · January 2026

They handled the entire insurance claim. I didn't make a single call to my insurer. They sent all the documentation, worked with the adjuster, and we paid our deductible. That's it.

Sarah K.

Taylorsville, UT · March 2026

600+ reviews and counting. Read them all on Google →

Common questions

What Murray homeowners ask about water damage.

Answers based on twenty-five years of jobs across Salt Lake County.

My Murray home was built in 1962 and I've noticed decreasing water pressure recently. Should I be worried about my pipes?

Declining water pressure in a 1960s home is often a sign of significant internal corrosion in galvanized supply lines. The corrosion builds up inside the pipe, reducing flow and weakening the pipe wall. When corrosion is this advanced, failures can happen at any time. Get a plumber out to assess the supply lines. If a pipe does fail inside your walls, call us immediately at (801) 922-9130.

Water seeped through my Murray basement wall during the last big rainstorm. Is this a structural problem or a water damage problem?

It's both. The immediate issue is the water that got in. We handle the drying and mold prevention. The underlying issue is that your foundation is allowing water infiltration, typically from hydrostatic pressure, a crack in the foundation wall, or failed waterproofing. We handle the mitigation and can refer you to foundation specialists for the structural solution.

Murray City has its own utilities. Does that affect how water damage restoration works here?

Murray City's independent utilities don't significantly change the restoration process, but any utility shutoff or coordination happens through Murray City rather than the county system. We're familiar with this and can help you navigate utility-related steps. We also document carefully whether damage originated from your private plumbing versus city infrastructure, since this affects insurance and liability.

I've been smelling mildew in my Murray home for months. Is that something you can help with?

Musty smells almost always indicate mold somewhere in the home, often behind walls, under flooring, or in the basement. We can assess the source, identify any mold growth, and develop a remediation plan. In older Murray homes, this often traces back to a past water event: a pipe that dripped inside a wall, old basement moisture, or a slow appliance leak that was never fully dried out.

How quickly can you respond to water damage in Murray, UT?

We're typically on-site in Murray within 60 minutes, and often closer to 30 minutes from our Springville shop. We dispatch 24/7, including nights, weekends, and holidays. You'll talk to a real person when you call. Not an automated system..

Does homeowner's insurance cover water damage from a burst pipe or sewer backup in Murray?

Sudden and accidental water damage from a burst pipe is generally covered under standard homeowner's policies. Sewer backup coverage varies: some policies include it, others require a separate endorsement. We document the damage and its cause thoroughly, which is what your adjuster needs to process the claim. Most Murray homeowners we work with pay deductible only.

Do you handle both the water damage cleanup and the repairs in Murray?

We handle everything from first extraction through final rebuild. The same crew that dries your home replaces the drywall, flooring, and trim. One company, one phone number, start to finish.

From the owners

Nate

Co-Owner · Since 2001

Our mission is simple: earn your trust, deliver quality, and restore not just your property, but your peace of mind.

Shelton