Orem, Utah · IICRC certified · 24/7

Water damage restoration in Orem. We get it out fast.

On-site in 60 minutes. We extract, dry, and rebuild. We handle your insurance claim from first call to final invoice. IICRC-certified crews, twenty-five years on Utah homes.

Call (801) 922-9130 Free inspection
IICRC Certified 25 Years in Utah Direct Insurance Billing 4.9 ★ · 600+ Google Reviews
Water damage restoration in Orem, UT
~20min
From our shop to Orem
0 Minute response
0+ Utah homes restored
3–5 Day average dry-out
0% Restored to IICRC S500
IICRC Certified RIA Member EPA Lead-Safe Locally Owned 100% Satisfaction
Water damage in Orem, UT

Orem's housing spans five decades. So do its water damage risks.

Orem is Utah County's second-largest city and one of the most internally diverse communities in the state. Drive across Orem from west to east and you pass through several distinct housing eras: older neighborhoods along the Geneva Road side with homes from the 1950s and early 60s, the established mid-century and 70s construction that makes up the bulk of Orem's residential base, and then the newer and larger homes pushing into the foothills east of 800 East and the Cascade area. That range means the water damage risks across Orem vary considerably depending on where you live, and Quality Restoration is experienced with all of them.

UVU brings a significant student rental market to Orem, and the neighborhoods around campus have many of the same characteristics as other university-adjacent areas: older homes converted to multi-occupancy rentals, plumbing modified over the years, and deferred maintenance on systems that see heavy use. We respond to water damage calls in Orem rental properties regularly, and we understand the urgency these situations carry for landlords who need units back in service fast.

Whether you're in a 1958 ranch house off State Street or a 2008 estate in the Cascade area, we have the equipment and experience for your water damage situation. Call (801) 922-9130 for 24/7 emergency response in Orem.

Response time to Orem
~20 minutes from our Springville shop
Utah County coverage, 24 hours a day
Most common Orem water damage
Galvanized plumbing failures & finished basement flooding
Aging supply lines on the west side, large-home appliance failures on the east
Insurance
We bill your carrier directly
We handle the claim. Most homeowners pay deductible only
Serving Orem since
2001, over 25 years
Locally owned by Shelton and Nate in Springville, UT
What we see in Orem

Common water damage risks in Orem homes.

Orem's wide range of housing eras creates distinct failure patterns. Here's what we respond to most often across Orem's neighborhoods.

Galvanized plumbing in older west-side neighborhoods

The neighborhoods west of State Street and along University Parkway have a significant concentration of galvanized steel supply lines that are 50 to 70 years old. Internal corrosion in these pipes builds to the point of failure, often at joints, elbows, or connections to fixtures. Failures inside walls can cause substantial damage before they're discovered, and declining water pressure is often the only warning sign homeowners notice first.

Finished basement flooding

Orem's older homes have full basements, and a significant portion have been finished over the years. A flooding event in a finished basement involves far more damage and restoration cost than an unfinished space. Failed sump pumps, supply line breaks, and sewer backups all hit differently in a basement with drywall, flooring, and built-in cabinetry. We've restored basement home theaters, bedrooms, and family rooms throughout Orem after water events.

Water heater and appliance failures in large east-side homes

East Orem's larger homes in Cascade and the foothills often have multiple water heaters, including large-capacity tanks that have been in service 10 to 15 years. When a large-capacity water heater fails in a utility room adjacent to a finished basement, the water volume can be substantial. We see these calls in Orem's higher-end neighborhoods regularly. Multiple bathrooms and higher appliance density across these homes also mean more points of potential failure.

Irrigation system failures near foundations

East Orem's larger homes have extensive irrigation systems serving mature and developing landscaping. Line failures near home foundations during the active irrigation season can push significant water toward the structure. We also see irrigation runoff-related basement moisture in mid-city homes where landscaping has been added over the decades, particularly when sprinkler heads have shifted to spray toward the foundation rather than away from it.

Sewer lateral failures in mid-century housing

Orem's older sewer laterals, many of them clay or early cast iron from the 1950s and 60s, are subject to root intrusion from established trees and to cracking from decades of ground movement. Sewer backups are among the more serious water damage events due to contamination, and they require professional response with appropriate safety protocols. This is not a situation where standard drying equipment is sufficient.

Rental property maintenance issues near UVU

Orem's rental housing market, driven in part by UVU enrollment, carries the characteristics common to all university-adjacent areas: high occupancy, tenant turnover, and deferred maintenance on plumbing, appliances, and fixtures. We respond to water damage calls in Orem rental properties regularly, including situations where a leak went unreported for days before the landlord was notified. We coordinate directly with tenants when owners are managing remotely.

Why Orem chooses Quality Restoration

Orem knows its neighbors. We've earned that reputation.

Orem is the kind of community where word travels. When a neighbor has a good experience with a contractor, people hear about it. Quality Restoration has been part of this community since 2001, and a significant portion of our work in Orem comes from referrals. That's the foundation our business is built on. We're not a franchise or a call center operation, and we approach every job, whether it's a two-hour drying job in a Provo Street rental or a multi-week basement rebuild in the Cascade area, with the same care.

We handle both the emergency response and the full reconstruction, which means you work with one company from the initial call through the final walkthrough. We communicate directly with your adjuster, bill your carrier, and get your home back to pre-loss condition. Our response time goal for Orem is 60 minutes or less, 24 hours a day, 7 days a week. Call (801) 922-9130 whenever you need us.

Our 6-step process

How water damage restoration actually works in Orem.

You call (801) 922-9130 and reach a real person. We ask the key questions and dispatch immediately. Within 60 minutes, a crew is at your Orem home, often closer to 20.

Step 01

Emergency response & inspection

We're available 24/7 and typically on-site in Orem within 60 minutes, often closer to 20 from our Springville shop. We begin with a complete assessment using thermal imaging cameras and moisture meters throughout the affected area. Water from a failed supply line or water heater travels through materials in non-obvious ways. In a finished Orem basement, moisture may have migrated from the visible wet area into adjacent wall cavities or under flooring that looks dry. The thermal camera shows us what's actually there before we set up a single piece of equipment. For Orem rental property calls, we coordinate access with your tenant directly.

~20 min to Orem · 24/7 including holidays
Step 02

Water removal & extraction

Commercial-grade pumps and truck-mounted extractors remove standing water from floors, carpets, and walls immediately. The moisture map from our inspection guides equipment placement and tells us where demo may be necessary. In Orem's older homes, water often travels further than expected through original framing. In large east-side homes, a single water heater failure can release enough volume to affect multiple rooms across multiple levels. The faster water is removed, the less your home sustains in structural damage.

Truck-mount extractors · 50× faster than a wet-vac
Step 03

Drying & dehumidification

Industrial air movers and LGR dehumidifiers run continuously for 3 to 5 days. Orem's older construction, with original framing, denser insulation, and finished basement assemblies, can hold moisture longer than newer builds. We don't pull equipment early. We return daily to check readings and adjust placement until readings confirm complete dryness to IICRC S500 standard. Not "looks dry." Dry to spec, with the documentation to prove it.

3–5 days average · monitored daily
Step 04

Cleanup, sanitizing & demo

EPA-registered antimicrobials are applied to all affected surfaces. Unsalvageable drywall, flooring, and insulation are removed safely, with complete photo documentation at each stage. We document the cause of damage carefully: whether a galvanized pipe failure in the wall, a sewer backup, or an irrigation system leak against the foundation. That cause documentation is what your insurance adjuster needs to process the claim correctly and quickly.

EPA antimicrobials · full photo documentation
Step 05

Repairs & full restoration

We rebuild everything back to pre-loss condition: drywall, flooring, baseboards, cabinetry, trim, and paint. We match materials in Orem's diverse housing stock, whether that's older tile and plaster finishes in a mid-century home off University Parkway or engineered hardwood in an east Orem estate. Same crew that started the job finishes it. One point of contact, no handoffs, start to finish in your Orem home.

1–3 weeks typical rebuild · same crew, start to finish
Step 06

Insurance documentation & support

We provide detailed records, moisture maps, daily drying logs, and photo documentation, and work directly with your adjuster. We handle the paperwork and the calls so you're not acting as the go-between. Out-of-state landlords with Orem rental properties get the same complete documentation package for their claim. Most Orem homeowners pay only their deductible.

You pay: deductible only · we bill your carrier directly
What Orem homeowners should know

Honest answers about water damage in Orem's range of homes.

Questions we hear regularly from Orem homeowners, answered directly.

DIY or professional? Here's how to decide.

The honest answer: it depends on scope. A small drip caught immediately, with water confined to a small hard surface and not inside walls, might be manageable with careful drying and monitoring. But in Orem's older housing stock, particularly the ranch houses and mid-century construction that makes up the core of the city, "small" water events are often less contained than they look. Original framing, older insulation, and finished basement assemblies absorb water differently than modern construction.

Any event where water is inside walls, under flooring, or involves sewage or a sewer backup requires professional response. The cost of not calling when you should have almost always exceeds the cost of the professional service. If you're not sure, call us and describe what you're seeing. We'll give you a straight answer.

Why Orem's finished basements need the fastest response.

A significant portion of Orem's older homes have finished basements, and that changes the stakes considerably. An unfinished basement with a concrete floor and bare walls has some natural resilience: water can be extracted and the space dried without material loss. A finished basement with drywall, flooring, insulation, and built-in components is an entirely different situation. Every hour of water contact is additional damage to materials that absorb quickly and dry slowly.

The most cost-effective approach is fast response. Calling us immediately when you discover a water event, rather than waiting to see if things dry out on their own, consistently leads to better outcomes at lower cost. We're available 24/7 at (801) 922-9130.

Working with your insurance

We talk to the adjuster, so you don't have to.

Orem homeowners can generally expect that water damage from burst pipes, water heater failures, and appliance malfunctions is covered as sudden and accidental damage under a standard homeowner's policy. We handle most of the claim process directly so you don't have to.

We document the damage thoroughly from the moment we arrive: moisture readings, thermal images, written cause descriptions, and photo documentation. That complete project file is what your adjuster needs to process the claim accurately. We provide it directly to the carrier and communicate with the adjuster throughout the process. Most Orem homeowners pay deductible only.

One thing worth understanding in Orem: insurance policies treat different water sources differently. The common water damage events in Orem, burst pipes, water heater failures, appliance line breaks, and sewer backups, are generally covered as sudden and accidental damage under a standard homeowner's policy. Sewer backup coverage varies: some policies include it, others require an endorsement. We document the damage source carefully so the coverage question is resolved accurately and your claim moves efficiently.

American Family Farmers Allstate USAA Progressive Nationwide Travelers MetLife AAA AIG Auto-Owners Geico Mercury Insurance Bear River Mutual United Insurance Group
Additional services in Orem

Water damage isn't the only thing we handle.

Full-service restoration for Orem homeowners: mold, fire and smoke, and sewage cleanup.

Mold removal and remediation

Mold Remediation in Orem

Mold follows water damage that wasn't fully addressed. In Orem's older housing stock, past water events, a slow pipe drip inside a wall, a basement flood that was mopped up but not professionally dried, or a roof leak that left wet insulation, can leave mold established in wall cavities, under flooring, and in attic spaces. We provide comprehensive mold assessment, professional remediation, and post-treatment clearance testing throughout Orem. Homes in Orem's west-side and mid-city neighborhoods that have a history of plumbing issues are good candidates for a professional mold assessment before any renovation work begins.

Fire and smoke damage restoration

Fire & Smoke Damage Restoration in Orem

From kitchen fires in older Orem homes to more serious structure fires in larger east-side properties, smoke and soot damage requires professional restoration beyond what commercially available products can accomplish. Smoke travels through HVAC systems and wall cavities, and in an older home with original ductwork it can reach areas far from the fire itself. The odor that results requires professional treatment with the right chemistry. We provide full fire and smoke damage restoration throughout Orem, including emergency board-up, odor elimination, contents cleaning, and structural reconstruction.

Sewer backup cleanup

Sewage Cleanup & Biohazard Restoration in Orem

Sewage backups are a different category from clean water events. Orem's aging clay and cast iron sewer laterals, particularly in the 84057 zip code, make backup events a real and ongoing risk. Contaminated water is a health hazard that cannot be handled with standard drying equipment. We provide professional sewage extraction, decontamination, and restoration throughout Orem using proper containment, protective protocols, and EPA-registered disinfectants. If you're dealing with a sewage backup or drain overflow, do not attempt to clean it up yourself. Call us immediately at (801) 922-9130.

We also handle
ReconstructionAsbestos RemovalRoofingRemodelingCarpet Cleaning
Every part of Orem

We serve all of Orem (84057, 84058 & 84097).

From the older neighborhoods along University Parkway to the foothills of the Cascade area, we respond throughout Orem 24/7.

Cascade area and east Orem foothills (84097)
University Parkway and 800 North corridor (84057)
State Street residential areas
UVU campus-adjacent neighborhoods
West Orem near Geneva Road (84057)
South Orem near Provo border (84058)
Central Orem established neighborhoods
North Orem near Lindon border (84057)
Sharon area neighborhoods
Orem / Vineyard border area (84058)
Also serving Orem's neighbors

We serve every city surrounding Orem.

Same crew, same 60-minute response, same IICRC standard across all of Utah County.

Provo Lindon American Fork Pleasant Grove Springville Lehi Vineyard Spanish Fork

See all Utah, Salt Lake, Wasatch & Summit County cities we serve →

What Utah homeowners say

600+ five-star reviews, and counting.

Real words from real Utah homeowners on real water damage jobs.

Water heater let go in the utility room right next to our finished basement. They were here fast, found moisture under the flooring in two rooms we didn't even think to check, and had the whole thing dried out and rebuilt. Insurance handled everything above the deductible. Would not hesitate to call again.

TH
Tyler H.
Orem, UT · February 2026

I manage a rental in Orem and live out of state. My tenant called about a water leak on a Sunday night. Quality Restoration coordinated everything with the tenant directly, kept me updated by phone, and had the unit dry and ready in under a week. That's exactly what I needed.

MR
Michelle R.
Orem, UT · April 2026

600+ reviews, and counting. Read them all on Google →

Common questions

What Orem homeowners ask about water damage.

Answers based on twenty-five years of jobs across Utah County.

I own a rental property near UVU in Orem. My tenant reported water damage and I live out of state. How do you handle that?
We do this regularly. You authorize us to proceed, give us your tenant's contact information, and we handle the rest: coordinating access with the tenant, assessing and drying the damage, documenting everything thoroughly for your insurance claim, and communicating with you directly throughout the process. You get updates without having to fly in. Call (801) 922-9130 and we'll walk you through it.
My east Orem home has an irrigation system that leaked near the foundation all last summer. I now see moisture in the basement. What's the damage likely to be?
If the leak ran all summer, there's potential for significant moisture accumulation in the soil against your foundation, and it may have pushed water through your foundation wall or floor. We'd look for moisture in the walls using thermal imaging, check for mold in the wall cavity, and assess the foundation for any staining or efflorescence that indicates long-term water contact. The sooner you call us, the clearer the picture we can develop.
We bought an older Orem home and discovered the previous owners had patched some water damage in the basement rather than properly fixing it. What should we do?
The priority is assessing whether moisture is still present and whether mold has developed behind those patches. We can use thermal imaging and moisture meters to evaluate the current conditions. Improperly patched water damage often hides ongoing issues, and addressing it now, before any renovations, is far less expensive than discovering an active mold problem mid-project.
How do you know whether to dry and save drywall versus tearing it out?
Moisture meters and thermal imaging tell us what's actually wet and how saturated the material is. Drywall that absorbed water but can be dried in place with proper equipment will be. Drywall that's been wet long enough to lose structural integrity, that's showing mold, or that can't be reached effectively with drying equipment does need to come out. We make these decisions based on data, not assumptions, and we explain our reasoning to you before we proceed.
How quickly can you respond to water damage in Orem, UT?
We're typically on-site in Orem within 60 minutes, often closer to 20 from our Springville shop. We dispatch 24/7, including nights, weekends, and holidays. You'll talk to a real person when you call. Not an automated system.
Does homeowner's insurance cover water damage from a burst pipe or appliance failure in Orem?
Sudden and accidental water damage from a burst pipe, failed water heater, or appliance line is generally covered under standard homeowner's policies. Sewer backup coverage varies: some policies include it, others require a separate endorsement. We document the damage and its cause thoroughly so your adjuster can process the claim accurately. Most Orem homeowners we work with pay deductible only.
Do you handle both the water damage cleanup and the repairs in Orem?
We handle everything from first extraction through final rebuild. The same crew that dries your home replaces the drywall, flooring, and trim. One company, one phone number, start to finish.
From the owners
Nate Brinkerhoff, Co-Owner
Nate
Co-Owner · Since 2001

Orem has three completely different housing eras sitting right next to each other. The west side has houses from the 1950s with original galvanized plumbing still in the walls. Drive east and you're in large homes from the 2000s with finished basements and elaborate irrigation. We know how to work both ends of that spectrum, and everything in between.

Shelton Bischof, Co-Owner
Shelton
Co-Owner · Since 2001

We get a lot of calls from landlords with rentals near UVU. Someone who lives out of state calls because their tenant just told them there's water damage. That's a stressful situation. We coordinate directly with the tenant, handle the whole job, and get the unit back in service so the landlord doesn't have to fly in.

Get help today

Water damage in Orem?
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(801) 922-913024/7 emergency line
Serving Orem, UT 84057, 84058 & 84097Utah, Salt Lake, Wasatch & Summit Counties
~20 min to OremResponse in under 60 minutes guaranteed

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