Locally owned · Est. 2001

Twenty-five years.
Same owners. Same standard.

Quality Restoration is owned by Shelton and Nate, not a franchise, not a call center. When you call us, you're calling them.

Have a water damage emergency? Call (801) 922-9130 →

0+ Years in business

0+ Utah homes restored

0 ★ 600+ Google reviews

0× Best of Utah Valley

Our story

Twenty-five years on Utah homes.

Quality Restoration started in 2001 with a simple idea: when something goes wrong at home, you should be able to call a local company that answers the phone, shows up fast, and finishes the job right. Shelton Bischof and Nate Brinkerhoff built that company in Springville, Utah, and they've spent the last twenty-five years keeping that promise.

What started as a small local crew is now Utah Valley's most recognized restoration company, IICRC-certified, family-owned, and voted Best of Utah Valley every single year since 2018. We've restored more than twelve thousand Utah homes from water, fire, mold, and storm damage. Most of them through the worst day a homeowner has all year.

We're still answering our own phone. We still send our own crew. And we still hold ourselves to the same standard we started with, quality, the result of productivity and excellence, delivered to every home we touch.

The Quality Restoration team · Springville, Utah

Our customer promise

The care we provide is just as important as the property we restore.

We will respect you and your property.

We will listen to your needs.

We will respond to emergencies 24 hours a day.

We will use industry-standard pricing.

We will employ a professional, trained, and helpful staff.

We will arrive in uniforms and marked vehicles.

We will maintain clean and safe job sites.

We will stand behind our work.

We will do the right thing for the right reason, every time.

How we operate

Ten ways we approach the work.

Five pillars we lead with. Five behaviors we run by. Every job, every crew member, every day.

The five pillars

Excellence

We strive for the highest standards in every project we complete.

Integrity

We do the right thing, even when no one is watching.

Trust

We earn confidence through honesty, transparency, and consistent results.

Quality

We deliver lasting results through attention to detail and proven methods.

Empathy

We treat every client's loss as if it were our own.

The five behaviors

Professional

We conduct ourselves with skill, courtesy, and accountability.

Efficiency

We work quickly and effectively to minimize disruption.

Value

We provide exceptional service at a fair and honest price.

Productivity

We stay focused and proactive to get the job done right the first time.

Culture

We foster a supportive environment that values teamwork and respect.

From the owners

Meet Shelton & Nate.

Nate

Co-owner · since 2001

Quality Restoration was built on a simple belief: when people call us, they're often facing one of the toughest days they've experienced as a homeowner. Our job is to show up, do the right thing, and make the restoration process as smooth as possible.

Shelton

Co-owner · since 2001

We're not just restoring buildings, we're helping families and businesses get back to normal. That's why we focus on honesty, communication, and craftsmanship in everything we do.

Voted by neighbors

Best of Utah Valley.
Nine years running.

Every year since 2018, our neighbors have voted us the Best of Utah Valley. Same crew. Same standard.

2018· 2019· 2020· 2021· 2022· 2023· 2024· 2025· 2026

Talk to us

Got a question? Got damage? Got a job for us?

Whatever brought you to this page, we'd love to talk. Shelton and Nate answer the phone themselves, and we'll be at your door in 60 minutes when it's an emergency.

Call (801) 922-9130 Send us a message

Trust the Q.

Quality is our name.

Quality Restoration · Springville, Utah · Est. 2001

Twenty-five years.Same owners. Same standard.