1
Give us a call
Any time, day or night, at (801) 922-9130. A real person picks up. We ask a few quick questions and dispatch a certified technician right away.
Est. 2001 · Springville, Utah
For 25 years, Utah families have trusted us with their homes.
We answer the phone, we arrive in 60 minutes, and we work directly with your insurance, start to finish. Locally owned along the Wasatch Front since 2001.
500+ reviews
on Google
How it works
Three steps. We handle the rest.
From your first phone call to the final walkthrough, including every piece of your insurance claim.
2
We're at your door in 60
Our crew arrives with commercial-grade equipment, walks through the damage with you, and starts mitigation to stop the problem from spreading.
3
You get your home back
Drying, demo, structural repairs, insurance paperwork. We do it all. You get a single point of contact and a clear timeline from day one.
Our services
When water spreads. When smoke settles. When mold grows. When the roof tears off.
One crew that's seen all of them, same approach since 2001. Here's how each one runs.
Most of what we do See how we handle water damage
Water damage is most of what we do.
Burst pipes, basement floods, slab leaks, sewer backups. We run thousands of these jobs every year across the Wasatch Front. Water is what built this company.
60min
On-site
12,400+
Jobs completed
S500
IICRC standard
Most common
Annual call volume 1,800+ water emergencies every year
IICRC S700 02 · Fire & smoke
Fire & Smoke
Board-up through full rebuild. Soot, smoke, contents, and structure, handled as one job.
Learn more
IICRC S520 03 · Mold removal
Mold Removal
Find it with thermal imaging, contain it with negative air, confirm it's gone with independent testing.
Learn more
IICRC S500 04 · Storm damage
Storm Damage
Wind, hail, ice dams, fallen trees. Board-up to full restoration on Utah roofs and siding.
Learn more From the ownersTwo co-owners.
Two co-owners.
One standard.
Shelton and Nate built Quality Restoration on the idea that doing right by people isn't a marketing line. It's how every job runs.
Nate
Co-owner · since 2001
Our mission is simple: earn your trust, deliver quality, and restore not just your property, but your peace of mind.
Shelton
Co-owner · since 2001
Excellence isn't just a goal; it's the way we approach every single job. We treat your home or business like our own.
Voted by neighbors Best of Utah Valley.
Best of Utah Valley.
Nine years running.
Every year since 2018, our neighbors have voted us the Best of Utah Valley. Same crew. Same answer when the phone rings.
2018· 2019· 2020· 2021· 2022· 2023· 2024· 2025· 2026
Working with your insurance
We talk to the adjuster, so you don't have to.
A restoration claim is half cleanup, half paperwork. We've been handling both for twenty-five years, so you can focus on your family.
What we do for you
Full loss documentation in your carrier's format. Scope of work written for the adjuster, not against them. Direct billing. Most homeowners pay only their deductible.
When scope changes
We handle re-inspections and supplements as the job evolves. If your carrier isn't on the list above, give us a call. We work with every major carrier in the US.
Recent work
What a real day on the job looks like.
Actual jobs from actual Utah neighborhoods. From emergency water extraction to full structural repairs.
What Utah neighbors say
500+ five-star reviews and counting.
Real words from real Utah homeowners. Here's what working with us actually feels like.
Our basement flooded at 2 AM. They were at our door at 2:51. Shelton walked me through what would happen, his crew got to work, and four days later you couldn't tell anything had happened.
They handled the entire insurance claim. I didn't make a single call to State Farm. They did all the talking, sent all the photos, and we paid only our deductible.
Honest, fast, professional. They explained every step, gave us a clear timeline, and finished a day early. Hard to find this kind of service anymore.
500+ reviews and counting. Read them all on Google →
Built different
We're not a franchise. We're not a call center.
Quality Restoration is locally owned by Shelton and Nate. When you call us, you're calling them. When our crew shows up at your door, they're our employees, not a contractor we hired for the day.
That means one phone number, one company, one standard. The same crew that answered your call is the same crew finishing the job, and the same owners signing off on it.
Talk to the owners at (801) 922-9130
Talk to usTell us what happened.
Tell us what happened.
We'll take it from there.
Not an emergency? No problem. Fill out the form and our team will reach out within one business hour.
(801) 922-913024/7 emergency line
Springville, UtahServing Utah, Salt Lake, Wasatch & Summit Counties
Response in 1 hourFor non-emergency inspection requests
Request a free inspection
We'll respond within one business hour.
Common questions
What Utah homeowners ask us most.
Answers from twenty-five years of restoration jobs across the Wasatch Front.
How quickly can you get to my home?
We respond to emergencies 24 hours a day, 7 days a week. In most cases a certified technician arrives within 60 minutes of your call. We serve Utah County, Salt Lake County, Wasatch County, and Summit County out of our shop in Springville.
Do you work with my insurance company?
Yes, we work directly with every major carrier and handle billing on your behalf. Our team documents the damage, communicates with your adjuster, and manages the claims process so you don't have to chase paperwork during a stressful time.
How much does water damage restoration cost?
It depends on the extent of the damage, the affected area, and the materials involved. Mitigation alone, the water extraction and structural drying, typically runs $2,000 to $8,000, with the 2026 average around $4,500. A full water damage claim that also includes the rebuild generally lands between $8,000 and $15,000. We provide free on-site inspections with no obligation, and most homeowners pay only their deductible when the loss is covered.
What should I do while waiting for your team to arrive?
If it's safe, turn off the water source and move valuables away from the affected area. Don't use a household vacuum on standing water, and avoid walking through rooms with sagging ceilings or compromised flooring. Our team will handle everything else when we get there.
Are your technicians certified?
Every technician on our crew is IICRC-certified, the Institute of Inspection, Cleaning and Restoration Certification. We're also an RIA member, EPA Lead-Safe certified, and fully licensed and insured in the State of Utah.
How long does the restoration process take?
It depends on the severity. Water damage drying typically takes 3–5 days, with full repairs following. Fire and mold projects often take longer. We give you a clear timeline during the initial assessment and update you throughout, so you'll always know where things stand.
Got damage right now? Don't wait.
Water spreads fast. Mold starts in 24 hours. Smoke residue sets in 48. Call now and we'll be there before your coffee gets cold.
Same-day response Water, mold & smoke Insurance billed direct
Trust the Q.
Quality is our name.